Work Orders

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Work Orders

Work Order Screen

Work Orders containing all the information needed to complete every task, are created from Preventive Maintenance Tasks, from Work Requests or manually as required. Work orders can be classified in many ways, typically because of reporting requirements. They can be scheduled and assigned to technicians, technician families (e.g. electricians), contractors or contractor technicians. Instructions and the two document types can be attached, namely attachments and controlled documents. Users can add their own data fields where appropriate and a chance to record safety permits and PPE is available. When closing the work order, the report field can be made mandatory or not, and the recording of downtime, fault effect, cause, remedy and code can facilitate precise analysis.

Work Order Features

  • Use work type, event type, category and priority, or create new fields for classification and reporting of WO’s
  • Work Order’s can be scheduled to dates or dates and times
  • Estimated times (and therefore costs) can be attributed to technicians and contractors and changed after completion
  • Work Order’s are easily completed with only the required information, user decides the mandatory fields
  • Work Order costs include parts, technician times and contractor times and costs, or a contractors job lot cost
  • Can include cause, effect and remedy fields for FMEA feedback
  • Simple method of colour coding your work orders for lists and dashboards allows easy identification
  • Authentication of Work Orders records a safe sign off from maintenance to production by both the supervisor and the technician. Users can choose the statement that is applicable against the signature
  • Parts are added to the asset parts list when used on the assets work order.

Additional Work Order Features

Send Email when a Work Order is Closed

  • When the technician chooses the status of “Closed” to close a work order, an email is sent to the designated person/persons responsible for the job.

Technician only “Done” Status and Mandatory Report

  • The technician can only choose the status of “Done” on a work order once the work is complete. If the supervisor is satisfied with the work, he/she can change the status from “Done” to “Closed”, ensuring accuracy of all work.
  • As the Report is mandatory, the work order cannot be saved until the technician completes the report section.

Down Time Hours Mandatory for Status “Done” and “Closed”

  • Production Downtime must be filled in by either the technician or supervisor before a work order can be saved as “Done” or “Closed”. This allows managers to access the reliability and operations of the asset more effectively.

Standard Work Orders

  • A frequently used work order can be saved as a Standard Work Order, and used again as a template, eliminating the need to fill in the same details over and over.

Electronic Signatures

Electronic Signatures improve the efficiency, reliability and accuracy of your work orders. Required signatures can be turned on in the system for:

  • Signature required on Work Order for Supervisor
  • Signature required on Work Order for Technician
  • Choose to turn on or off this feature on an individual work order, so only the work orders you choose will require sign off.
  • Coloured radio buttons are also optional where you can tick the status of the work order

4 Simple Ways Electronic Signatures will benefit your company

  • Ease – sign off immediately on work whether you are in or out of the office.
  • Efficiency – more efficient for the timely closure and turn around of work orders.
  • Traceability– allows you to validate and track the path of all work.
  • Accuracy – reduces the risk of errors occurring – work cannot be completed or closed without either a technician and/or supervisor signature.

Work Order Signature



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